Privacy Policy
Last updated October 28, 2026
This policy explains what information tarantulacloud collects, how we use it and the choices you have. tarantulacloud is run by [legal name of the operator]. The short version: we collect what we need to run your status page, we do not sell your data, and we do not use ads or tracking.
1. What we collect
Account details. Your email address and a hashed version of your password. We never store your password in plain text.
Status page content. Your page name, description, logo, accent colour and subdomain.
Monitoring data. The names, URLs and intervals of your monitors, and the results of each check: response status, response time and when it ran. Also any incidents you publish.
Technical logs. When you or your visitors load our pages, our servers log the IP address, browser user agent and the time of the request. We use these for security and to fix problems.
Cookies. We use one cookie to keep you logged in to the dashboard. We do not use advertising or analytics cookies.
2. How we use it
- To run the service: check your monitors, render your status page and show you your dashboard.
- To keep the service secure and prevent abuse.
- To email you about your account, such as security notices or important changes. We will not send marketing email unless you opt in.
3. What is public
Your status page is public. Its name, description, logo, monitor names, current status, uptime history and incidents can be seen by anyone. Monitor URLs are not shown on your public page.
4. Who we share it with
We do not sell your personal information. We only share it with:
- Providers that help us run the service, such as hosting and email delivery, under agreements that require them to protect it.
- Authorities, when the law requires it.
- A buyer or successor, if tarantulacloud is ever sold or merged. We would tell you first.
Our pages load the Roboto font from Google Fonts and a 3D library from jsDelivr. Those services receive your IP address when the page loads, under their own privacy policies.
5. How long we keep it
Account and page data is kept until you delete it or close your account. Check results are kept for 90 days, which is the window your status page shows. Server logs are kept for [number] days. After you close your account, we delete your data within 30 days, except where we must keep something by law.
6. Your rights
You can see, correct, export or delete your data. Most of this you can do in the dashboard; for anything else, email [contact email]. Depending on where you live, you may also have the right to object to processing or to complain to your local data protection authority.
7. Security
Connections to tarantulacloud are encrypted, passwords are hashed, and access to production data is limited. No system is perfectly secure, so if we ever learn of a breach that affects you, we will tell you promptly.
8. Children
tarantulacloud is not meant for anyone under 16, and we do not knowingly collect data from children.
9. Changes
If we change this policy in a way that matters, we will let you know by email or in the dashboard before it takes effect.
10. Contact
Privacy questions or requests: [contact email]. Also see our Terms of Service.